DMCA & Copyright Policy

Purpose and scope

Zynexa IPTV respects intellectual property rights and reviews sufficiently detailed copyright reports concerning material or access locations connected with this website. This Policy explains a voluntary reporting process and relevant notice information under the United States Digital Millennium Copyright Act (“DMCA”) and Canada’s Copyright Act.

The legal systems are different. A United States DMCA notice is not the same as a Canadian “notice of claimed infringement”. We may request clarification, preserve relevant records, restrict access, forward a notice where appropriate, or take another proportionate step based on the facts and applicable law.

Before you send a notice

Only a copyright owner or a person authorized to act for the owner should submit a copyright claim. Consider whether the use is licensed, authorized, public domain, fair dealing, fair use or otherwise lawful. Misrepresentations can cause harm and may create legal consequences.

Identify the precise webpage, account, file, stream reference or other location that can be investigated. A broad request to remove an entire service, category, homepage or search result without locating the specific material may be insufficient.

United States DMCA notice information

If United States law applies to the report, include all notice elements required by 17 U.S.C. section 512:

1. A physical or electronic signature of the copyright owner or authorized agent.
2. Identification of the copyrighted work, or a representative list for multiple works.
3. Identification and exact location of the material claimed to infringe.
4. Your name, mailing address, telephone number and email address.
5. A statement that you have a good-faith belief the disputed use is not authorized by the owner, its agent or the law.
6. A statement, under penalty of perjury, that the notice is accurate and you are the owner or authorized to act for the owner.

Canadian notice of claimed infringement

For a notice intended under section 41.25 of Canada’s Copyright Act, provide:

• your name and address, and any other information prescribed by law;
• the work or other subject matter to which the claimed infringement relates;
• your interest or right in that work or subject matter;
• the electronic location data to which the claimed infringement relates;
• the claimed act of infringement; and
• the date and time of the claimed infringement.

A Canadian statutory notice must not include a settlement offer, payment demand, or request for personal information or a payment connected to settling the claimed infringement.

How to send a copyright notice

For privacy and security, do not send passwords, full payment-card data, government identifiers or material unrelated to the claim. Email delivery does not itself prove that a notice is legally valid.

What happens after a report

We may acknowledge the message, verify that it contains enough information, request clarification, review available records and consider applicable legal exceptions. A complete notice does not predetermine the outcome.

Where appropriate and lawful, we may remove or disable access, preserve evidence, notify an affected account holder, forward the notice, restore access after a valid response, or decline action with an explanation. Response time depends on complexity, urgency and the information supplied.

United States counter-notice

If access was restricted because of a United States DMCA notice and you believe this resulted from mistake or misidentification, a counter-notice generally must include:

1. your physical or electronic signature;
2. identification of the removed material and its location before removal;
3. a statement under penalty of perjury that you have a good-faith belief removal resulted from mistake or misidentification;
4. your name, address and telephone number; and
5. the jurisdiction and service-of-process consent required by 17 U.S.C. section 512(g).

Send it to the same email with the subject “Copyright Counter-Notice”. It may be forwarded to the original claimant. Consider obtaining legal advice before making statements under penalty of perjury.

Repeat infringement and abuse

Where applicable, we may terminate or restrict users who repeatedly infringe copyright, taking account of reliable notices, counter-notices, court outcomes, context and applicable law. We may also act against fraudulent, abusive or knowingly misleading reports.

Other requests and contact

Trademark, privacy, defamation, billing and ordinary support issues require different facts. Use the Contact Us page so the message reaches the correct route. Requests to remove results from Google Search must also follow Google’s own legal-removal process; sending us a notice does not submit a request to Google.